Effective Date: August 26, 2026 | Last Updated: August 26, 2026
These Terms & Conditions govern your use of the Silverline Insurance website, online forms, text messaging services, and other electronic services provided by Silverline Insurance ("we," "our," or "us"). By using our website or submitting information through our online services, you acknowledge these Terms & Conditions.
Silverline Insurance is an independent insurance agency that assists consumers and businesses with obtaining insurance quotes and coverage from available insurance carriers. Submitting information through our website, telephone, email, or text message does not guarantee insurance coverage. Coverage is not considered bound, issued, modified, or canceled unless confirmation has been provided by Silverline Insurance and/or the applicable insurance carrier in accordance with carrier requirements.
Insurance quotes are estimates based on information available when the quote is prepared. Premiums, eligibility, coverages, deductibles, discounts, fees, and other terms may change following underwriting review, verification of information, reports, inspections, motor vehicle reports, claims history, credit-based insurance information where permitted, or other information required by an insurance carrier. A quote is not an insurance binder or guarantee of coverage.
You agree to provide accurate and complete information when requesting a quote, applying for coverage, or requesting policy changes. Incorrect or incomplete information may affect eligibility, premiums, coverage, or claims.
By communicating electronically with Silverline Insurance, you acknowledge that we may respond through appropriate electronic methods, including email and, where you have provided consent, text messaging. Electronic communications should not be relied upon for emergency insurance matters or as confirmation that coverage has been bound or changed unless expressly confirmed by the agency or insurance carrier.
When you provide your mobile telephone number and affirmatively consent to receive text messages from Silverline Insurance, you agree that we may send SMS/text messages regarding insurance quotes, applications, policies, documents, renewals, reminders, customer service, and other agency-related communications.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. After opting out, you may receive a final confirmation message. For assistance, reply HELP or contact Silverline Insurance directly. Consent to receive SMS/text messages is not a condition of purchasing insurance products or services. Wireless carriers are not liable for delayed or undelivered messages. Mobile information and SMS consent are handled in accordance with our Privacy Policy.
Submitting a request through our website, email, voicemail, or text message does not automatically create, bind, modify, reinstate, or cancel insurance coverage. Do not assume a requested insurance transaction has been completed until you receive confirmation from Silverline Insurance or the applicable insurance carrier.
Our website may contain links to insurance carriers or other third-party websites and services. Silverline Insurance does not control and is not responsible for the content, availability, security, terms, or privacy practices of third-party websites.
You agree not to misuse our website, attempt unauthorized access, interfere with website functionality, submit fraudulent information, or use our services for unlawful purposes.
Information provided on our website is for general informational purposes and is not a guarantee of insurance coverage. Actual coverage is determined by the terms, conditions, limitations, exclusions, endorsements, and declarations in the insurance policy issued by the applicable carrier. If website information conflicts with an issued insurance policy, the applicable policy controls.
To the extent permitted by applicable law, Silverline Insurance is not responsible for losses arising solely from website interruptions, electronic transmission failures, delayed communications, third-party services, or reliance on unconfirmed electronic requests. Nothing in these Terms limits rights or obligations that cannot legally be limited under applicable law.
We may update these Terms & Conditions periodically. Any updated version will be posted with a revised "Last Updated" date.
These Terms & Conditions apply to communications and services provided directly by Silverline Insurance outside of third-party carrier, client portal, comparative rating, or consumer quoting platforms, including EZLynx. Any separate terms or privacy notices presented within a third-party platform apply to that platform's own services.
Silverline Insurance may use third-party vendors to support website services, customer communications, text messaging, email, marketing campaigns, analytics, document processing, and other agency operations. Your use of third-party services may also be subject to the applicable provider's terms and privacy practices.
Where required, marketing or promotional communications will be sent in accordance with applicable consent and opt-out requirements. You may unsubscribe from email marketing using the method provided in the message and may opt out of SMS messages by replying STOP.
Silverline Insurance
Lindsey Nicole Agency
Email: Lindsey@SilverlineTX.com
Phone: 832-829-5255
Website: www.SilverlineTX.com